Sales & Project Coordinator

Sales & Project Coordinator

About Flores Landscapes & Patio

Flores Landscapes & Patio is a fast-growing, design-focused outdoor living company proudly serving Central Ohio. We specialize in high-quality custom patios, outdoor kitchens, fire features, and complete backyard transformations – creating spaces homeowners love and enjoy for years.

Our reputation is built on exceptional craftsmanship, outstanding client experiences, and a commitment to excellence (check our 5-star Google reviews!). As we continue to expand, we’re seeking a highly organized, proactive, and sales-minded professional to manage incoming opportunities, refine our sales process, and elevate the client journey from first contact through project completion.

Position Overview

This role sits at the heart of our sales and project success. You’ll qualify inbound leads, make proactive follow-up calls, guide prospects through the decision process, and coordinate projects post-sale to deliver seamless, high-quality experiences.

This is a high-impact position — you’ll actively help close more business while ensuring every project is well-documented, on schedule, and exceeds client expectations in a fast-paced, growing company.

The ideal candidate loves talking with people, is confident on the phone, and thrives on turning interest into signed projects. You understand the excitement (and occasional stress) of a major home enhancement project — something clients have often been planning and saving for years.

Key Responsibilities

Lead Qualification & Scheduling

  • Review submitted forms and proactively reach out to prospective clients.
  • Gather project details including scope, budget, timeline, and vision.
  • Qualify opportunities and assess fit for our services.
  • Schedule consultations efficiently to maximize team productivity.

Sales Coordination & Follow-Up

  • Make timely follow-up calls and communications on active quotes.
  • Answer questions, address concerns, and proactively guide opportunities toward a decision.
  • Identify and prioritize high-value (“hot”) leads for immediate attention.
  • Collaborate closely with the sales team to keep deals moving forward.

Project Coordination (Post-Sale)

  • Document all project details, notes, and designs accurately in Jobber.
  • Assist with HOA approvals, permitting, and other pre-production requirements.
  • Prepare comprehensive job packets for the production team.
  • Communicate clear timelines, expectations, and regular updates to clients.

Client Experience & Reviews

  • Follow up after project completion to ensure satisfaction and resolve any issues promptly.
  • Encourage and facilitate positive Google reviews and testimonials.

What We’re Looking For

  • Highly organized with exceptional attention to detail.
  • Strong communication skills — confident on the phone, clear in writing, and professional across all channels.
  • Thrives in a fast-paced environment and manages multiple priorities with a sense of urgency.
  • Proactive, solution-oriented mindset with excellent follow-up habits.
  • Experience with CRM systems (Jobber preferred but not required).
  • Background in sales support, project coordination, or home improvement is a strong plus.
  • Passionate about people and enjoys building rapport while driving results.

Compensation & Growth

  • Competitive base salary of $48,000 – $55,000, commensurate with experience.
  • Performance bonuses and commission tied to revenue influenced, lead conversion rates, operational excellence, and customer satisfaction.
  • A strong performer in this role can realistically earn $70,000+ annually.

Paid Time Off (PTO)

We offer 10 paid days off per year (accruing after a 90-day introductory period), which can be used for vacation, personal time, or illness.

Note: This position does not currently include other benefits such as health insurance or 401(k) contributions.

Work Arrangement

This role will begin with in-office training at our location near Downtown Delaware to ensure you are fully trained on our systems, processes, and client communication standards. Once training is complete and you are fully comfortable (typically after 1–2 months), the position will transition to primarily work-from-home.

During the busy season (spring through fall), you will work occasionally from the office for a few hours each morning to support peak demand and team coordination. Outside of busy season, the role is fully remote. Occasional local visits to client homes or our office in the Central Ohio area may be required. There is zero out-of-Central-Ohio travel for this position.

One of the great things about this role is its seasonal rhythm: it’s very busy during the warm months (spring through fall), when you’ll help support our peak project season and drive conversions. The workload balances out beautifully in the colder months (December through mid-March), with lighter hours and greater flexibility — perfect for someone who values work-life harmony alongside meaningful, high-impact work.

Why Join Flores Landscapes & Patio

  • Join a growing company with a stellar reputation for high-quality, transformative projects.
  • Play a pivotal role in both winning new business and ensuring projects are delivered flawlessly.
  • Work closely with leadership (including the owner) and have a real, direct impact on company growth.
  • Enjoy primarily remote work with seasonal flexibility and zero out-of-Central-Ohio travel.
  • Clear opportunities for long-term advancement as we continue to expand.
  • We embrace AI as a smart tool to boost efficiency — not replace people — so you can focus on building genuine client relationships and driving results.

To Apply

Email your resume to careers@floreslandscapes.com along with a 90-second video explaining why you’re excited about this role. You can host the video on any platform you prefer (YouTube, Vimeo, Loom, Google Drive link, or similar) and include the link in your email. We can’t wait to hear from you!