Terms & Conditions

1. Company Information

This website is operated by Flores Landscaping Service & Patio LLC , an Ohio limited liability company doing business as Flores Landscapes ("Flores," "we," "us," or "our").

These Terms & Conditions apply to the website www.floreslandscapes.com and the communications programs described in this document.

By using this website, you agree to these terms to the extent permitted by applicable law.

2. Website Use

This website provides information about our landscaping, hardscaping, patio, and outdoor living services.

You agree to use the website for lawful purposes and not to interfere with its functionality or security.

Prohibited activities include:

• Submitting fraudulent information.
• Attempting unauthorized access to website systems.
• Introducing malicious software or harmful code.
• Interfering with website operations.
• Misusing website content in violation of applicable law.

We may change website content, features, or service descriptions as our business evolves.

3. Assessments, Estimates & Quotes

Submitting an inquiry, requesting a free assessment, or scheduling an appointment does not create a construction or service contract.

Free assessments may be limited by service area, project type, staff availability, or other business considerations.

Estimates and proposals are subject to the conditions described in the applicable written proposal.

Final pricing and schedules may vary depending on site conditions, project scope, material availability, permitting, and design changes.

4. Project Contracts & Warranties

All construction, landscaping, maintenance, or related services are governed by their applicable written proposals or contracts.

Those agreements may establish scope of work, payment obligations, deposits, timelines, cancellation rights, change orders, and warranty coverage.

If a written project agreement conflicts with these website terms regarding contracted work, the project agreement controls.

Any warranties are subject to their actual written terms, limitations, conditions, and exclusions.

Website content does not independently extend or modify contractual warranties or nonwaivable legal rights.

5. Payments & Transactions

Customers may submit payments through Jobber or secure third-party payment platforms.

Payment methods, deposits, invoice amounts, due dates, and payment obligations are governed by the applicable written agreement or invoice.

Third-party payment providers may impose their own terms and privacy requirements.

6. Website Content & Intellectual Property

Text, logos, photographs, graphics, project examples, videos, and other website content may be owned by Flores or used with permission.

Except as allowed by applicable law or authorized in writing, website content may not be reproduced, distributed, or commercially exploited without permission.

Website photographs and renderings illustrate potential design ideas and completed work. Actual results may vary.

7. Project Photography & Marketing

Flores may photograph ongoing or completed projects for documentation, internal review, and business purposes.

We may also seek to use project photographs in marketing, on our website, or on social media.

When legally required or otherwise appropriate, we seek authorization before publishing identifiable customer-related materials.

These website terms do not independently grant Flores unrestricted permission to publish photographs of a customer's property, likeness, or personal information.

Customers with concerns about specific photographs may contact our office.

8. Email Communications

Flores uses Mailchimp to manage promotional email communications with prospective and existing customers.

Promotional emails may include company news, seasonal offers, service information, and project inspiration.

You can unsubscribe from promotional emails at any time using the unsubscribe link provided in the message.

We honor opt-out requests in accordance with applicable law. Service-related or transactional communications may continue when appropriate.

9. SMS/MMS Terms & Conditions

9.1 Program Description

Flores Landscapes sends service-related text messages and occasional promotional messages, depending on customer needs and consent.

Our business telephone and messaging services include RingCentral.

Messages may include:

• Appointment confirmations and reminders.
• Estimate and quote follow-ups.
• Scheduling and project updates.
• Customer support messages.
• Service-related questions.
• Review or feedback requests.
• Promotional offers and seasonal marketing messages where authorized.

9.2 Marketing Consent

When we request consent for promotional text messages through our website, we use a separate, initially unchecked opt-in checkbox.

By affirmatively selecting the marketing opt-in and submitting the form, you authorize Flores Landscaping Service & Patio LLC, d/b/a Flores Landscapes, to send promotional SMS/MMS messages to the mobile number provided, consistent with the consent disclosure presented at enrollment.

This may include messages sent using automated technology where expressly disclosed and legally authorized.

Consent to promotional messages is not required to purchase goods or services from Flores.

Submitting a general service inquiry without selecting the marketing opt-in does not authorize promotional SMS campaigns.

Separate legal requirements may apply to service-related texts depending on their content and delivery method.

9.3 Message Frequency

Message frequency varies based on your appointments, active projects, customer communications, and any marketing programs in which you enroll.

Promotional messages are sent occasionally. Service-related messages may be more frequent during active projects.

9.4 Message & Data Rates

Message and data rates may apply.

Flores does not charge a separate subscription fee for text communications. Your mobile carrier may assess charges under your service plan.

9.5 How to Opt Out

You may withdraw consent to receive text messages at any time by replying STOP.

We also recognize clear requests to stop messages communicated through other reasonable methods, including contacting our office.

Common opt-out replies include STOP, CANCEL, END, QUIT, REVOKE, OPT OUT, and UNSUBSCRIBE.

We process valid revocations as required by applicable law. A final non-promotional confirmation may be sent.

9.6 Help & Support

Reply HELP for assistance, or contact:

Email: hello@floreslandscapes.com
Phone: 614-893-3881

9.7 Delivery & Carrier Information

Message delivery depends on carrier service, network availability, and device compatibility.

Mobile carriers are not liable for delayed or undelivered messages.

9.8 Eligibility

By enrolling in an SMS program, you confirm that you are authorized to use the mobile telephone number provided.

Our promotional messaging programs are intended for adults age 18 or older.

9.9 SMS Privacy

We do not sell or share mobile messaging consent information with unrelated businesses for their independent marketing purposes.

Communications service providers may process this information to operate our messaging programs on our behalf.

Additional information is available in our Privacy Policy .

10. Third-Party Websites & Services

This website may use or link to independent third-party platforms, including Jobber, Mailchimp, RingCentral, and payment processors.

Those providers may have independent terms, conditions, and privacy practices.

We encourage you to review their applicable policies when using their services.

11. Website Disclaimers & Liability

We strive to provide accurate and current website information.

However, content, pricing references, service descriptions, and website features may change.

To the extent permitted by applicable law, the website is provided on an "as available" basis without a guarantee of uninterrupted operation.

To the extent permitted by law, Flores is not responsible for indirect or consequential damages arising solely from use of, or inability to access, this informational website.

Nothing in these terms limits liability that cannot legally be excluded, nonwaivable consumer rights, or rights under an applicable written customer agreement.

12. Privacy

Our personal information practices are described in our Privacy Policy .

Submitting a website form does not by itself constitute consent to receive promotional automated calls or text messages.

13. Governing Law

These website Terms & Conditions are governed by the laws of the State of Ohio, except where applicable law requires otherwise.

Disputes involving construction or contracted services may be governed by separate provisions in the applicable written agreement.

14. Changes to These Terms

We may update these Terms & Conditions to reflect changes in our website, business practices, communications, or legal requirements.

Revisions will be posted on this page with an updated effective date.

Changes do not retroactively alter existing signed project contracts or replace any legally required consent.

15. Contact Us

Questions about these Terms & Conditions may be directed to: