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OUR PROCESS

A Clear Path From First Idea to Finished Project

Great outdoor spaces don't happen by accident. Our process keeps your project organized, your expectations clear and our team aligned from the first conversation through the final walkthrough.

Book Your Free Assessment
Your project, step by step
1 Free At-Home Assessment
2 Scope & Pricing Direction
3 Design & Selections, When Needed
4 Final Proposal & Scheduling
5 Preparation & Construction
6 Final Walkthrough & Support
155+ 5-Star Reviews 18+ Years Serving Central Ohio Locally Owned 5-Year Paver Workmanship Warranty
WHAT TO EXPECT

Built Around Clarity,
Not Surprises

Outdoor projects can involve a lot of moving parts: layout, materials, drainage, elevations, utilities, structures, landscaping and scheduling.

Our job is to simplify that process. We start by understanding what you want from the space, then build the right plan around your property, priorities and budget.

Some projects are straightforward. Others benefit from more detailed planning, drawings or 3D visualization. Either way, you'll know what the next step is and who to contact along the way.

THE FLORES PROCESS

From Conversation to Completion

Every project is different, but these are the major stages most Flores customers can expect.

1
START HERE

Free At-Home Assessment

We start at your property. We'll walk the space with you, listen to what you're hoping to accomplish and talk through your priorities, ideas, budget and any challenges we see. This is also your chance to ask questions and get our input on what may work best.

Helpful, but not required: inspiration photos, a property survey, HOA information or a rough idea of your priorities.
2
DEFINE THE PROJECT

Scope, Direction & Pricing

After the assessment, we organize the project around what matters most to you. We'll clarify the scope, discuss the features and materials that make sense, and give you pricing direction so you can make an informed decision before going deeper into planning.

The goal at this stage is clarity: what we're building, what should be included and whether the project direction fits your priorities.
3
WHEN THE PROJECT NEEDS IT

Design, Details & Selections

Larger or more complex projects may benefit from additional design work. Depending on the project, that can include measurements, site information, sketches, 2D layouts or 3D renderings to help you understand how the finished space will come together.

We'll also work through important choices such as pavers, structures, fire features, plantings and other materials or finishes needed for your project.
4
MAKE IT OFFICIAL

Final Proposal & Scheduling

Once the scope and major details are settled, we'll prepare the final project agreement outlining the work to be completed. After approval and the required deposit, your project moves into our scheduling queue.

As your project approaches, we'll keep you informed so you understand where things stand and what comes next.
5
TIME TO BUILD

Pre-Construction & Installation

Before work begins, we'll coordinate practical details such as access, project logistics and anything specific to your property. Once construction starts, our experienced crews bring the plan to life with attention to craftsmanship, cleanliness and the details that make the finished project work.

You'll have a point of contact during construction and receive communication as the project progresses.
6
FINISH STRONG

Final Walkthrough & Support

When the work is complete, we'll review the finished project with you, address any remaining questions and provide relevant care information. We want you to understand your new outdoor space and feel confident about what comes next.

And our relationship doesn't have to end when construction does. We're here if you need future service, maintenance or help with another project.
THE RIGHT AMOUNT OF PROCESS

Not Every Project Needs the Same Level of Planning

A straightforward landscape refresh isn't the same as a complete backyard with a patio, pavilion, kitchen, fire feature and pool.

We tailor the planning process to the job instead of making every customer go through unnecessary steps.

1

Straightforward Projects

For simpler scopes, we can often move from assessment to proposal without a lengthy formal design process.

2

Complete Outdoor Spaces

More complex projects may require measurements, detailed layouts, visualizations and additional selections before construction begins.

COMMUNICATION MATTERS

You Shouldn't Have to Wonder What's Going On

A great finished project matters. So does the experience of getting there.

BEFORE CONSTRUCTION

Know What's Next

We communicate scheduling and project-preparation information so you're not left wondering when or how your job will begin.

DURING THE PROJECT

Stay Informed

You'll have a clear point of contact and updates as work moves forward, especially when decisions or changes need your attention.

AFTER COMPLETION

We're Still Here

We'll walk through the finished project with you and remain available if questions, warranty items or future needs arise.

BEFORE YOUR ASSESSMENT

You Don't Need to Have It All Figured Out

That's what we're here for. But if you have any of these items handy, they can help us understand the project faster.

✓ Photos or examples of spaces you like
✓ Your must-haves and nice-to-haves
✓ A survey or plot plan, if readily available
✓ HOA restrictions you're aware of
✓ Your ideal timing or important deadlines
✓ A realistic budget range you're comfortable discussing
PROCESS QUESTIONS

A Few Things Customers Often Ask

Do I need a design before contacting Flores?

No. Many customers come to us with only a general idea. We can help you determine what level of planning or design makes sense for your project.

Will I know the cost before construction starts?

Yes. We work through the project scope and important selections before the final agreement so you understand what is included.

Who do I contact while the project is underway?

You'll have a point of contact during the build so questions, decisions and project updates don't get lost between teams.

What happens if something changes?

Changes can happen during construction. When they do, we'll talk through the impact and next steps rather than leaving you guessing.

START WITH A CONVERSATION

Ready to Talk About Your Project?

You don't need drawings, material selections or a finished plan. Tell us what you're hoping to create and we'll help you determine the best next step.

Book Your Free Assessment Call 614-893-3881